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In Reply to: RE: Buyer Beware: MSS Hifi posted by Krisgel on November 2, 2009 at 10:33:58
Nice try. What this poster failed to disclose is that he's someone Ted Denny of Synergistic sent to find out where we have been getting their products to blow out at a discount. There was no misrepresentation in this sale. The unit was sold as new in open box. It has indeed never been plugged in, and the buyer received it mint and in perfect working condition.
Nevertheless, we will offer these favors:
- detailed operating instruction since the buyer struggled so badly with his new power conditioner
- MSS service agreement
This is the operation instructions that I am sure everyone would be very curious to know before they try to operate a new power conditioner:
Step 1:Locate the power cord to the unit. Plug it into the back of the unit, but not into the wall yet
Step 2: Plug in all your equipment to the back of the unit
Step 3: Plug the power cord of the power conditioner into the wall
Step 4: Plug the wall wart MPC into the wall,and the other end into the Powercell 10SE
Step 5: Voila! Everything should light up
As for warranty service, everyone knows that you have to go to a local dealer, bend over and pay full retail for that. MSS HiFi likes to fight this fascist industry by blowing things out. We will offer this special warranty and service agreement to Ted Denny's buddy:
- MSS HiFi will service this unit free of charge within 3 years of purchase. This is provided that the defect is not caused by misuse or natural disasters.
- After 3 years, MSS HiFi will continue to service this unit at a standard hourly rate and parts costs.
Since MSS HiFi is a much bigger company than Synergistic Research in both top line sales and bottom line profit, this is indeed a more reassuring offer than even the factory warranty, and the buyer had even realized a $1750 savings upfront off MSRP. The works done at MSS HiFi will be of equal or higher standards as we do not hire immigrants on the assembly line (Yes, we have visited the factory before).
Follow Ups:
"It has never been plugged in, and the buyer received it mint and in perfect working condition"
How can you know if any electrical device is in perfect working condition if you have never plugged it in?
I also seem to remember these guys posting an add for some SRA platforms awhile back, stating that one of the platforms was designed for cd players, the other for preamps, and the other pair for mono amps. Apparently SRA had stopped making platforms that were component specific somewhere along the line. The guys at Silent Running Audio had to post a alternate add stating the specific models of amps and preamps they were intended to be used with.
what did you do to the serial number. You wont answer that you are a fraud and should do time for the crime
nt
Massimo aka Joey Boey is not telling the truth. I have never met or spoken with anyone at Synergistic Research until after you sold me the unit with the serial number removed.
I am an honest buyer who was scammed and taken advantage of buy a dishonest businessman.
Yeah we believe you - a purveyor of DIY and off the beaten track gear actually had to call the manufacturer about how to operate a power conditioner. Remember, you cannot play THE player.
Your statement, "We believe you..." implies that others are on your side. In fact nobody is on your side. Everyone here can see right through you. Everyone here realizes what kind of person you really are.
I have posted here since 2001, and those that know me can vouch for my credibility. You, on the other hand, have no credibility.
Street credit and proud of it. Notoriety made MSS a $10mil company. We'll need more notoriety to hit 20.
You never really address the issue of the missing serial number.
This is a message I received from TOTEM regarding some speakers being sold at MSS.
Hi,
the units purchased from MSS HIFI came from an unauthorized source and as such we would refuse any warranty and service on the units
we recommend purchasing used product from authorized vendors or from individuals who have the original bill of sale
take care,
TOTEM
My recommendation is to never, every buy from MSS.
More fascist behaviour. We are the leaders of the FREE world. MSS HiFi does not negotiate with terrorists.
You are the leaders of nothing. Listless, and without direction. My only hope for you is that some day you will learn what it means to be fully human. Learn compassion, respect, and love.
Goodbye. I am forever done with you.
The flowers of indulgence and the weeds of yesteryear, they have choked the breath of conscience and good cheer
quote "What this poster failed to disclose is that he's someone Ted Denny of Synergistic sent to find out where we have been getting their products to blow out at a discount."
I call BS.
Is that why you pried the serial number tag off? or do you do that with all your 'new' products?
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