|
Audio Asylum Thread Printer Get a view of an entire thread on one page |
For Sale Ads |
207.236.104.194
In Reply to: RE: UPS posted by lelandaudio on June 08, 2009 at 10:10:22
UPS and Fedex, if a shipment goes to Canada by ground, will arbitrarily add what they call brokerage fees. I had a $40 item from the USA show up with $36 in charges. I've been told they don't do it on shipments by air, but can't say for sure.
They've been doing it for years, and there's not a lot you can do about it, other than refuse the shipment.
They have trained me to always contact the shipper and ask if they can ship by USPS. If it can't, no sale.
Stephen
Follow Ups:
a
charging the recipient of packages an arbitrary, non-contractual fee for interstate deliveries, or intercity deliveries, or cross town deliveries, and the package recipient knows nothing of that fee until he receives a bill days or weeks after the package has arrived, we should simply "just pay it, and call it a lesson learned". I'm saying bullshit to that.
Because you say "..there's not a lot you can do about it, other than refuse the shipment." , I'm not sure you understand the situation. The UPS driver, when delivering the package, does not give the recipient any warning that they will soon be receiving a bill from UPS, so there is no reason to "refuse the package" out of protest. Re-read the OP's post-the package is delivered, a bill is later received in the mail, the package recipient has no prior knowledge that he would be charged, or be liable for the bill. Also, UPS is not trying to recoup any 'customs charges' they might have paid when the package crossed the border-it's simply a processing fee that UPS is tacking on to their shipping cost.
These charges, if real, should be calculated during the shipping process along with the actual shipping cost, and it's mystifying to me why they aren't-unless, as I suspect, UPS is just trying to squeeze some extra money out of frightened and gullible consumers who, when they see the word 'customs' on the bill, fear real reprisal.
"dammit"
From what I've read, there's a big difference between U.S. to Canada, and vice versa. IIRC, you pay actual customs charges, and we don't. At least, for the occasional stuff I order. But I have no real knowledge of the laws, etc, governing cross-border package shipping, just my experience as outlined in my first post on this thread (below).
"dammit"
My experience with UPS on this sort of thing, I think 4 or 5 times, has been that, at least in Canada, they don't give you the package unless you pay the whole shot. I agree, if I got a bill in the mail later, I would throw it in the trash.
Post a Followup:
FAQ |
Post a Message! |
Forgot Password? |
|
||||||||||||||
|
This post is made possible by the generous support of people like you and our sponsors: