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Paul Letteri of Millbury MA is a real piece of work. I would advise anyone who considers doing business with this first class jerk to consider the fact that I have received two chargeback notifications. With the first chargeback he claimed it was a PayPal mistake and "not my fault...", blah, blah, blah- not once offering to actually FIX PayPal's mistake and actually PAY me. The second chargeback came with the claim that he didn't receive the merchandise. It's funny how I never received ANY communication whasoever that he didn't receive the items, and in fact DID have several e-mail exchanges with him regarding some Nano Liquid he claimed wasn't "full" (later proven to be false). Mr. Deadbeat rather cleverly convinced me to ship via USPS to save $$ on the first order, and no delivery confirmation. I didn't fight this chargeback, and essentially told Paul Letteri to choke on the free merchandise he received, and to never place an order with me again. The 2nd order was shipped via UPS and signed for. Still a bit slippery, someone else signed for this parcel at his apartment building (office manager). I have since spoken to this manager indeed signed for the package. As if this wasn't slimey enough, this latest chargeback is for an amount higher than the amount he was actually charged for the shipment, since I had refunded the ENTIRE shipping cost of the order to ship via UPS ground rather than 3-Day air as he selected. He thanked me for that refund via e-mail when I apologized for the error and notified him of the refund. Unfortunately his bank card company doesn't recognize the reams of e-mail communications I have with this wonderful example of human debris.So, thank you Paul Letteri of Millbury MA. You have no just joined the company of one certain Vietnamese fellow to be the only two deuchebags to sucessfully scam VH Audio. Nice work- you're going to go far in this life, I suspect.
Edits: 05/27/09 05/27/09Follow Ups:
I totally disagree,I too have had problems and several of my freinds with the Furetech Nano fluid.We will never buy it again .I don't blame Mr Letteri for the charge back I did not but should have under 1/2 a bottle is a crime .If You at VH Audio condone this than I can see why people shy away from the nano liquid !!
It would appear your typing skills are about as good as your business ethics, Paul. Furutech doesn't advertise their product as being sold by the "full bottle". It is sold as 2 ml. Unless you can figure a way that 2 ml of liquid will completely fill a 4 ml bottle, it's not reasonable to expect a "full" bottle, up to the tippy-top. Initiating a chargeback on a separate, unrelated transaction, claiming the goods weren't received and lying about is just plain scummy.
Edits: 07/09/09
That sucks Chris. Sorry to hear that. :(
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