Welcome! Need support, you got it. Or share you ideas and experiences.
69.138.241.105
No, not that it's defective; I haven't even turned it on yet. But it came -- in an ingeniously designed box -- without an owner's manual. A $4500 piece of gear with only a single-sheet Quick Start Guide and the suggestion to "view the owners manual Online." I fondly remember the comprehensive info I got with my first P300 back in the day. Yeah, the P10 stuff is being mailed to me, but REALLY.
BTW, the remote's batteries and the SD card were loose in the box, but I guess that's enough grumping for now :-)
Follow Ups:
The owner's manual is a waste of paper. Sorry. Not going back on that one as we're working hard on squandering fewer resources. Hey, we're in Boulder after all!! :)
The batteries running around is awful and we'll file an immediate report about that. Sorry.
I agree that many things are a waste of paper. But Owner's Manual is not it; unless you think that the product is a not worth it. (Not in any way a hint). For this type of product (audiophile and expensive) Owner's Manual stays with the product for the whole course of ownership. It's much easier to pull up an owner's manual from the closet, than to fish for it online. Little touches, like professionally printed manuals, add to the value of the luxury products. My $100 Blu-Ray player came with the printed manual.Not a direct comparison by any means but Blu-Ray manufactures push the virtue of full rez BluRay and extra features over the compressed streaming counterparts. However, recently more and more Blu-Ray movies come without the paper inserts for the disk. Probably money saved on printing is one of the reasons, but my point is this - this Blu Ray purchase now offers less added value over the streaming file.
Edits: 08/10/11
You make a good and valid point. Documentation that travels with a product is many times kept as part of the product and increases the resale value if all the packaging and owner's manual is kept.
Have to think that one through a bit more.
I have to agree. I waited patiently for PSA to send me one after phoning the company as per instructions in the "Quick Start Guide" and finally managed to download one when it didn't arrive.
The scary part, for me, is that the Manual doesn't say a word about the P10's functionality in dealing with power surges and outages. Neither does the Guide. Here in the Washington DC area (aka, Baghdad on the Potomac), our power company (Pepco) treats us to frequent power outages, which occur for no particular reason and on no particular timetable, at least twice a month. Yet there is nothing in the manual relating to this except "Unplug this apparatus during lightning storms ..." I cannot do this easily; the plug is not comfortably accessible. So does the P10 do anything to protect attached equipment as my P300s did, or not?
I'm currently waiting for a tech-savvy friend to come over and decipher the manual so I feel comfortable doing anything other than turn it on. IT DOES WORK, and handles all my gear including a pair of SET monoblock amps, and makes everything sound better than it did before, and thank you for that. But the ownership experience has not yet been an unalloyed joy. Manual writing, in my experience, should best be left to people who are NOT intimately familiar with the gear in question and pretty much assume the same about buyers. IMHO of course. As just one more example, there is not even a mention in the manual about the remote, or at least I can't find one.
Dave, sorry about your frustrating experience. The manual was written before we decided to include a remote and never got updated. Sorry.
Lightning is no problem and shouldn't be necessary to unplug it during a storm. If your home were to suffer a direct hit (very unlikely) then it - as well as anything else plugged in - might be in trouble. We have a lot of lightning here in Colorado - even some close calls - and no problem whatsoever.
Feel free to call Alex on Monday and he'll walk you through any questions you might have - as I am assuming your dealer didn't help?
The dimensions / weight of the unit. Not that this is stopping me from getting a P5 - but I literally had to search on Google for PS Audio P5 and then go to one of the non-PS Audio retailers to find basic specifications. It's not on the PS Audio website either.
But one last query. The Quick Start Guide says that inside the box there is supposed to be:
1 Quick Start (Part #: 15-000-07-1
That couldn't be this single sheet of paper, could it? Nah. So what is it?
Post a Followup:
FAQ |
Post a Message! |
Forgot Password? |
|
||||||||||||||
|
This post is made possible by the generous support of people like you and our sponsors: