![]() ![]() |
Audio Asylum Thread Printer Get a view of an entire thread on one page |
For Sale Ads |
99.242.130.65
Recent automated and manual upgrade attempt on one of my machines has failed because of ...
'Infineon TPM Professional Package' which Window says should be uninstalled since it is incompatible with Windows.
Anybody got a solution to this?
First, I can't find any straightforward way to uninstall this program. Google searches haven't been very helpful: either the advice is invalid or I'm not such a good hacker that I can make them work.
Secondly, I'm sure that the package per se is necessarily incompatible with Windows, though likely settings or parameters are causing the problem
I love the music of Dmitri Shostakovich ...
Follow Ups:
I mentioned that Window update for Versions 1803 & 1903 were failing on one of the computers because Windows found the 'Infineon TPM Professional Package' install which, it said, was incompatible with Windows. Removing the app was no mean feat.
Windows own Apps & Features doesn't list the Infineon application and hence one can't remove it in that normal way. Most suggestions I found with Google search, including at Microsoft and other prominent links were useless in my case.
Either the recommended subdirectories recommended for deletion were found on my computer, or the Uninstall instructions were to generic -- the Infineon TPM Professional Package' cannot removed by Widwows App & Features nor by standard 3rd party removers such as CC Cleaner, TotalUninstaller or SpecialUnistaller.
End the end the solution came by deleting a number of .exe and .dll files installed by Infineon installer. See the link below for this info. Note that not all of these files are actually present, but the ones I found and deleted did enable a successful Windows update
I love the music of Dmitri Shostakovich ...![]()
I have followed all the advice here to delete the offending app, including deleting references in Registry, (after backing it up).
After measures, all Win update attempts fail with 'Infineon TPM Professional Package' being tagged as incompatible with Windows.
I love the music of Dmitri Shostakovich ...![]()
Old news to some.
So for example several respondents mention deleting \SWSETUP\App\Security\Infineon or similar subdirectories, however I have searched and haven't found such subdirectories.
Likewise I deleted \GIGABYTE\Other\IFX\x64\program files\Infineon to no avail.
Also, I have searched for, found, and deleted a few Infineon*.* to know avail.
I have yet to try a Registry search but I need to find a utility that will allow me to backup and search which Regedit doesn't provide.
I love the music of Dmitri Shostakovich ...![]()
...MS do not update every Windows 10 computer in the world at the same time. The update programme is phased. So when you say "this Windows update" I don't know which one you are referring to. My most recent one (installed today) is KB4537759.
So my answer to your question is, no I have not had this problem. However for all I know I may in the future if your recent update is in advance of mine. I just think that identifying the update by its number might ensure that we are all talking about the same thing. Just a suggestion.
"We need less, but better" - Dieter Rams
The updates MS calls 'version 1903' and 'version 1803' have failed multiple times.
Recent updates have succeeded for MS Word, Excel, Outlook, etc. have been successful however.
I love the music of Dmitri Shostakovich ...![]()
Interesting. The numbers you quote are for what MS calls " Feature Updates". My most recent one is 1909 from last December. 1903 was installed in June 2019. So I seem to be around 6 months in advance of you. However, for the record, I had no problems at all with 1903.
"We need less, but better" - Dieter Rams
I think it is OK to use, although I haven't needed to use it in a long while.Since you have the name of the program, you can try searching for it in RegEdit.exe and, possibly, removing what you find, although I would go with the tool software.
Edits: 02/14/20
Before messing with the Regedit be sure to make a backup copy just in case you delete something you didn't mean to.
![]()
I married the perfect woman - the downside is that everything that goes wrong is my fault.
Link below - note that there's no uninstall procedure per se, just manually deleting relevant files. Read first two pages - suggestions are all the same, the trick is to find those files, which is not straightforward.
In fact I found this link before and it hasn't helped -- basically the locations mentioned by respondents there do not exist on my computer. I tried searching using Windows Explored and found a few files including 'Infineon' but removing the files had no effect.
I might do further searches but I'm not sure it will help. Nobody so far has a definitive answer.
What is irksome is that Microsoft must surely be aware of the problem since it is widely reported and has been happening for months, yet they haven't found a fix or useful workaround.
I love the music of Dmitri Shostakovich ...![]()
Did you try installing and using the "Search Everything" application? Just a thought.
nt
I love the music of Dmitri Shostakovich ...![]()
This is where I got it. I hope it helps.
'Everything' by Void is great: it is very thorough and incredibly fast. It's customizable too beyond even what I can understand much less need.
But, of course, you have to have some idea what you're searching for. Once I found out more in for on TPM Package, it was very efficient at finding the the .exe's and .dll's that were offending.
I love the music of Dmitri Shostakovich ...![]()
Excellent. I'm glad you got this issue resolved.
FAQ |
Post a Message! |
Forgot Password? |
|
||||||||||||||
|
This post is made possible by the generous support of people like you and our sponsors: