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In Reply to: RE: Here you go posted by josh358 on June 20, 2017 at 15:53:45
Only my opinion.
Magnepan makes a great product for a niche market. Understanding that, the company has to size themselves accordingly. They don't need to sell their soul to China if people understand the product they are buying is a specialty item and is attractive to people that appreciate quality standards. It strikes me as a boutique brand that prices itself to sell more volume to a customer that wants a high end product.
I like the fact that I can call Wendell if I needed. And sure , I need to understand his setup and set my expectations accordingly.
I don't know how many of you live in the Midwest - but I do. It is a different mindset. I would much rather talk to someone in Minnesota vs someone in Asia pacific.
I have come to think that customer service means something. Hiring local means something. Identifying and buying from a company that has similar values I have found is important to me. PSAudio comes to mind as another small successful company that believes in the same approach. They , however, have an active site though that they are active on along with the designers. These are companies I believe in. Companies I will buy from. We are a different breed. Not a mass market crowd. It is a specialty item. Not sold in Best Buy.
Don't sell the farm!! :)
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Thank you sir for your wonderful post! Perfectly stated. Viva Magnepan and heartland values.
Edits: 06/22/17
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