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In Reply to: RE: Decision made posted by AbeCollins on April 29, 2017 at 11:53:05
Let's be honest shall we, you've chatted & emailed with someone at Amazon on the other side of the planet, not spoken on the phone with anyone familiar with the product, there's a HUGE difference if needing real help.As for how PE handles actual returns, lets see, in the many yrs I've been buying from them I've had few reasons to need this service, but each and every time they just sent out a replacement, NO RETURN NECESSARY, NADA, ZILCH, ZERO.
As for PE being my favorite? ROFLMAO, not even close. My only reason for recommending them was the OP was obviously looking for something new, with a warranty, inexpensive, and as it was for a person lacking knowledge in our hobby a place with great customer service if needed.
I only purchase new sound equipment when it's for someone else also lacking experience dealing with the excentricities that can come with vintage gear, like my sons.
When I purchased a gift for my brother in law on his bday I didn't hesitate to get him a nice vintage Kenwood integrated amp from the 70's, he's been around the block a few times, he gets it.
For the $149 that little Yammy I recommended cost it wouldn't be hard to find a nice vintage unit WAY more musical, better looking, better built, and maybe have enough left over for some records etc.
Martin
Edits: 04/29/17Follow Ups:
Yes, I have honestly spoken over the phone to live bodies in Amazon customer service. I know many others have as well. Why do you have a hard time believing that? Here's their customer service number. Give them a call: 1 (888) 280-4331 Open all day all night - 24/7.I'm sure you've done several transactions with Parts Express where they did not require you to return a low cost part or house brand before sending you a replacement. Amazon does the exact same thing within sensible limits.
Will Parts Express send you a replacement and let you NOT return a $150 Yamaha receiver found to be defective? I seriously doubt it. You have yet to answer that question straight up.
Amazon does not require an RMA number or require you to affix a shipping label on returns, and they credit your account immediately.... before you even return the item. Parts Express can't match that - period. Go read their Return Policy.
Like I said before, the only reason I offered up Amazon was simply as an alternative to your beloved Parts Express. I saw no harm in that.
Edits: 04/29/17 04/29/17
Gentlemen,please.Points made,let's move on.
Tom:cat
(Gentlemen,please.Points made,let's move on.
Tom:cat)
If you'll take notice the last post by either was two days ago, are you trying to start something back up? LOL
Martin
Edits: 05/01/17
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