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.....of tube equipment. The only tech I've found in town won't work on tube stuff at all.
With that reality, I'll be forced to go down to the Seattle area to get my Stax Head Phone amp repaired. I think it's a simple cap replacement.
Any help would be greatly appreciated.
Regards, Tom B.
Follow Ups:
Check with Jennifer Crock at Jena Labs. She's an electronics whiz, and modifies all sorts of equipment. Her work is superb.
The bast Tube shop I know of is RHB Soundezign in Richboro PA.
They specialize in Mods and custom work, but also do repair of Tube Gear
http://www.rhbsound.com/
It may not be a matter of "being afraid". A service tech can't work effectively without a schematic and parts availability, and I get the impression that Stax isn't exactly forthcoming with these items. Later units are also quite complex, with hybrid FET/tube circuitry. I own an SRM007 myself, and have yet to locate a proper service manual for it.
You could also take the ferry from Seattle to Victoria BC and go to Soundhounds - they can fix anything.
Contact Pat at Classic Tube Audio, he will take care of you.
Thanks Dill......it's not exactly located in my area of Washington, but there's no real issue about sending it off via Fed Express. It has it's factory box still.
Tom B.
It's a bit further away, but Ralph at Atma Sphere accepts tube equipment other than of Atma Sphere manufacture for service. He serviced a pair of old VAC monos for me (I really didn't want to ship them, and he's local), and I was very happy with his work. If you think you'd be interested in having him work on it, give him a call. The number is at the bottom of the linked page
Here is the factory service center...
Out of Warranty and older* products do not require pre-Authorization. To have your product(s) serviced, please follow the guidelines below:
No pre-Authorization / Return Authorization (RMA) is needed for out of warranty and older* products.
Include with the product your full name, mailing address, phone and/or email.
A full description of the problem and work required.
Adequately pack to shipping company's guideline and insure the package for proper replacement value
Ship to:
Accutech
16617 S. Normandie Ave., STE C
Gardena, CA 90247
Sorry.....but that establishment is a journey into hell !! A stax amp is still just an amp. Any decent tech in the Seattle will be just fine. Come on guys in the NW.....there must be dozens of techs out there !!
The place in Southern Cal is almost non functioning. Most of the time you get their answering machine. I dealt with them about 6 or 7 yrs ago over a repair that I don't quite remember the details......except it took forever to get them and then another lengthy wait when they did answer their phone. Sounds like it's a one man shop that deals with all sorts, because their handle for Stax stuff is called "Yama" electronics.
Tom B.
nt
Yeah...I do live in the NW.....in Bellingham and I understand why there wouldn't be an expert up here.....but in the entire Seattle-Tacoma area....I can't believe there are not at least 2 or 3 masters who are up here!!So far, nobody has mentioned this option.
Tom B.
Edits: 03/02/17
And you checked with the guys at Reference Audio in Bellingham? Thought they may have some ideas for you.
Regards,
Grant
Grant,
I have gone to see those guys a few times. It's a good little shop. Quite a luxury for a college town, however the only tech that I was referred to won't touch tube equipment. I'm actually going down to see the dude today to hand over my Omega Sub-woofer. Something went pop on the amp. He's fine with working on this unit....no tubes!
I'm sure there's some techs down in the Seattle area that are not so exclusive. I'm going to check out if Definitive Audio is still in business. Bought my first Linn LP12 there in 1985......ancient history. There is Advanced Audio in Tacoma as well.
It's been a journey of discovery for better or worse. Eventually I will get connected to the right folks.....slowly but surely.
Regards, Tom B.
Why didn't you say you were from B'Ham in the first place? It's not as if everyone assumed this.
Sorry Bro.....it's been such a big deal leaving Silicon Valley 9 months ago. I keep trying to mention it on some posts, but not enough obviously.
Regards, Tom B. (NW Tommy)
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