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In Reply to: Who's the snobbiest high end dealer? posted by MGH on April 23, 2007 at 19:30:55:
Lyric used to walk you out after you had spent your money. They also made absurd claims about the products they didn't carry verses the ones that they did. Such as the LP12 being the best turntable made. One salesman once explained that there was "no friction" between the string of the micro seiki turntable and the platter. My friend asked how it turns the platter, if that was the case. The saleman told him to go study some more physics (he happened to be a physics major at a top school).I've had some bad experiences years ago at the Speaker Shop (formerly the Speaker Shoppe) in WNY. After the first review of the Sumiko Blue point I saw that they were a dealer and went in to buy one (for the $99 list price). I was told by a snobby little artsy dude that he wasn't sure if they had anything of "that genre." I had to laugh to myself at his inappropriate diction in an attempt to be fancy. Then I was told (by the owner?) that they sold it for $149, because the price had gone up. The price had NOT gone up and did not go up for at least 6 months after that, when it went to $129 or so. I mail ordered it for $99 and hated it.
Many years before that when I was in college they would not give me the time of day as a student. They had one Conrad Johnson piece in there and I mentioned that I used the CJ Premier II preamp. One of the guys there said something along the lines of "yea, well I used to have the Premier I power amp."
Follow Ups:
I bought my Classé amp from Lyric. That was quite a while ago. My salesman was the general manager or something like that if I remember correctly. He was pleasant and accommodating, never snobby or condescending at all and patiently allowed me to audition the amp with several different speakers. He and another salesman both carried the amp out to the street and waited while I hailed a cab. I really could not complain about the service.
I remember going into the upper east side Lyric about 19 years ago to buy a VPI 16.5 record cleaning machine. All the salesmen wore white shirts and ties. I was a little skeptical about how well the VPI would work back then, and I was buying up a lot of used vinyl at shops, garage sales, salvos, etc. and was trying to save my Troika cartridge. No way to audition it, so I just told him where I sourced my vinyl and asked if the VPI would do the job on that. He actually said, "Look chief, I ("royal" I with lots of stress) don't buy my records at garage sales." He also actually looked down his nose at me. Reluctantly, I did buy the VPI that day, but have always remembered that. Hate when people call you Chief!! In fairness, though, Mike the owner was a nice guy.
Tom
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