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In Reply to: RE: We must be looking at different websites posted by E-Stat on September 15, 2016 at 11:33:38
"This Service Request Form should only be used to initiate service repair."
I am not in the United States, and it would be cost prohibitive to send it to them for service ... even if they did agree to look at it. It would seem that I have a boat anchor. Thanks for your thoughts.
Prehistoric 4-Channel Lizard
Follow Ups:
why you are so hesitant to access the best resource available to assist you.
Hint: read a little more closely:
"If you have technical questions or wish to order parts, please use the Contact Us link on our website. "
I did that recently asking about driver usage for my DAC8. They responded and provided me with the answer. I can imagine your problem could be due to an alignment or calibration issue.
Best of luck to you finding someone here who can do what you assume Audio Research cannot!
I have already asked my technician to ask ARC. I really don't think that ARC wants to answer the same question twice though, for two different people. I only asked because somebody might have run into a similar problem with a similar Phillips CD transport.
Prehistoric 4-Channel Lizard
Earlier you opined:
I have asked him to do that, but I am concerned that they will tell him that this model is too old for them to worry about.
"Will tell him" suggests this is a future event that has not yet occurred. If they answered the question, they answered the question. And they would never phrase the answer that your unit is "too old for them to worry about". They still fix 1970 SP2s and keep original boards on the shelf!
You might want to determine whether or not he actually send them a query. Depending on the exact response (which he could forward to you), then perhaps you do have an obsolete transport with unobtainium parts.
By all means, make sure someone has asked the Minnesota folks.
... and apparently nothing they suggested to do has worked.
Prehistoric 4-Channel Lizard
I didn't seriously think they would tell anyone the unit was "too old to worry about" as you feared.
At least we don't have to worry about someone fixing our Computers. I just buy a Newer, Faster, Cheaper one.....
Now that I also have a Super Fast Raspberry Pi, replacing my music streamer for $50 is a piece of cake also... Let's just say it is my "My Main Squeeze" now.
Cut-Throat
This is what it has come down to. Not sure which is worse.It's one reason why some of us have refused to give up on vinyl over the years. CD transports never were (and never will be) as reliable as the simple turntable. And downloading and transferring can seem superfluous, time consuming, and/or just plain boring.
Edits: 09/16/16
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Prehistoric 4-Channel Lizard
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