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In Reply to: RE: Has anyone done an in-home audition then returned the product ? posted by John Elison on October 09, 2020 at 16:31:13
"I do my homework and when I buy a product, I intend to keep it and use it."
John IMHO, homework might be sufficient to gather specs and features on an audio product but you have no idea how it actually sounds. Do you trust audio magazine reviews? I don't. This would be similar to reading about a car in a magazine and making a purchasing decision w/o ever sitting in or driving the car.
"I've never bought a product strictly to audition."
This is not what I am talking about.
I'm talking about home auditioning an audio product for the legitimate purpose of making an informed purchasing decision based on how it sounds in your listening room.
Since many dealers and manufacturers offer "risk free in home auditions", I was curious to know which ones actually welcome it.... and which ones complain and push back when you say "it's not for me" and want to return it.
Again, fully legit and not trying to game the system.
Follow Ups:
> This would be similar to reading about a car in a magazine and making a purchasing decision w/o ever sitting in or driving the car.
I usually decide which car to buy before test driving it. The only reason I test drive the car is just in case there's something peculiar that might make me change my mind about buying it. So far, that's never happened.
I guess everyone does things differently. I don't think I've ever auditioned an audio component in my own system before buying it. I've sometimes heard the component at the audio store or in someone else's system, but not in my own system. Most of the time I make my purchasing decision based on reading about the component. To each his own!
Best regards,
John Elison
I usually decide which car to buy before test driving it.
Doing research up front is always a good idea. I have found that Car & Driver's top picks align with my criteria, but...
I have fond memories of the test drive when we purchased wifey's Boxster. The salesman was an SCCA certified competition driving instructor and took each of us for a great demo.
As we approached the onramp to the interstate, he advised me to floor it about halfway through the initial curve and hold until we merged at the top. It was then at about 100 mph that I fully grasped the concept of rotational inertia - or the lack thereof. There was simply no drama nor any sense through the steering wheel that either end wanted to change direction.
We took the next exit and he encouraged me to come in hot and brake late. Now I also understood what folks have been observing about Porsche braking capability.
Sold. :)
...when I was comparing the Ohms against the Maggies many years ago, the Maggie dealer loaned me the floor model he had out. When I decided those were the keepers at that time, I returned the floor demos and received a new pair of speakers to keep.
While that only really works for a local dealer and not mail order (particularly where size and weight ramp up shipping charges rapidly), auditioning floor models has always struck me as a good option. The client gets a broken-in unit to audition, and the dealer doesn't have to deal with an out-of-box item that may put off a subsequent buyer if a unit is returned.
Good point, which leads me to believe that only the larger online dealers and manufacturers can afford to send out new gear for audition in hopes that the customer will actually buy it.
On larger heavier items I wouldn't be opposed to having some skin in the game like paying for return shipping and possibly a very small restocking fee. I would think that this would help minimize the number of tire kickers.
I always popped for the return shipping.
Edits: 10/09/20
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