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Tubes Asylum: RE: We have the Iron Clad "Caveat Emptor" guarantee in the U.S. by 90493m

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RE: We have the Iron Clad "Caveat Emptor" guarantee in the U.S.

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Hey guys
heres copy of email i recieved from ELrog two days ago.

Dear Roy,

ELROG will help you. Last week , I think, we have found the reason of the failure
In 2 max 3 weeks we have the test-results and a new tooling.

Reards

Klaus Schaffernict


So things are looking up!

BTW George Lenz at TubesUSA has been helpful in all this. He remains an ELrog dealer and is trying to help even though i was not his customer. Mark at TrueAudiophile on the other hand has simply encouraged me to go to the Internet to voice my complaints - which i have.
i would now voice a complaint about TrueAudiphile - they do not stand by their products as evidenced quite clearly in my case. i would never do business with them again.

cheers everyone, and thank you for the continued support


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Topic - Elrog reliability issues - are we screwed? - 90493m 13:13:06 08/10/15 ( 24)