Shady Lane

Retailers, Manufacturers, ePay, AudiogoN, Paypal or whatever. Buying and selling advice.

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RE: Lost PayPal SNAD chargeback, buyer kept tube amp AND money, recourse?

Posted by awesterner on May 13, 2017 at 00:26:25:
I found out the hard way that Ebay's policy is "the buyer is always right," even when the buyer is CLEARLY wrong. I sold a USED high end video card on FEE bay. The buyer claimed it was defective and sent me his nearly new (practically pristine) video card that had a defective fan. In the ensuing communication, I PROVED the buyer was lying and FEE bay still sided with him and FEE bay stated straight up that that is their POLICY. SO, KNOW this before you sell anything on FEE bay. They will ALWAYS side with the buyer. I used to sell blank tube amp chassis on FEE bay. I also sold other tube amp related parts. I stopped altogether. I listed on forums instead and offered discounts for those who would do business with me outside the FEE bay venue.