Shady Lane

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RE: McAlister Audio - Caveat Emptor

Posted by Sylvanor on May 19, 2013 at 14:52:26:
I've been a customer of McAlister Audio some years ago. I bought him a DA-6 DAC and a EA-8 amplifier (more than $3000 for the total).
I had many problems with him. The amp made some horrible crackling, not the XLR input I wanted, the DAC had a problem of volume, bass, not the right color, the alimentation block shut down after a pair of days... I returned everything for warranty repair, and I nothing was corrected. Worse, the amp had a new balance problem.

And like you, everything was shipped in tomato/apple very poor package.
After months of battle and failed calls he accepted to refund me. I sent back everything.
I was never refund. I completely lost my money and since that day Peter was impossible to join.

I tried to contact some authorities but they were also unable to contact him. I would be very grateful if you read my message and tell me where you have been able to find some help and get back your money.

Best regards.
PS: please excuse me for my possible mistakes, I'm French.