Propeller Head Plaza

Technical and scientific discussion of amps, cables and other topics.

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RE: Wrong.

Posted by john curl on September 12, 2007 at 12:58:26:
Let me address this: As a small manufacturer, over the years, I know that some customers need help, after their purchase, and some can just be very petty and assume that I will behave like Sony Corp or somesuch when it comes to: schematics, owners manuals, warranty transfer, etc.
Here is Charles Hansen, recently in a serious accident, and not at the factory.
Someone, from somewhere, who has gotten a good deal on some audio equipment, is VERY concerned that he gets the very most out of his most recent purchase, and he addresses a public forum, accusing Charles of not following through in some way. When Charles tries to redress the issue, the guy continues to insist that he is not satisfied. Charles, encumbered with other problems, effectively tells the guy off, by insulting himself. This should have been the end of it, but NO! Then Charles is rebuked for losing his patience.
Well let me tell you, some people tried the same thing with me, after I was totally burned out in a firestorm, 16 years ago. I had a fairly short fuse at the time, so I know that this is not out of line. This is why I offered my input to the discussion.