Video Asylum

TVs, VCRs, DVD players, Home Theater systems and more.

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My experience

Posted by Alex F. on September 14, 2016 at 16:36:11:
Last year a Vizio in our home office suffered a major board failure. Vizio's repair center said many of their TVs have the identical failure and that the repair would take longer than usual due to so many units in their shop for the same problem (the power "On" light is illuminated, audio is fine, but no picture). The repair quote was exorbitant and nearly as much as the TV itself. I contacted Vizio for help, but since the TV was 5-6 weeks beyond the one-year warranty they said it was not their problem. I appealed and was told to stop bothering them. The Vizio was tossed into the garage and replaced by a lower cost Panasonic, whose video performance exceeds that of the Vizio.

In our house we have in use two plasmas (Panasonic and Samsung) and two LCD/LED televisions (Sony and Panasonic). All have been problem-free.