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Original Message
Don't blame Stax...
Posted by Triode_Kingdom on September 11, 2016 at 14:21:37:
Many Japanese corporations have this same policy - Canon and Nikon to name just two. I don't buy gray market, but in the case of photo gear, I've been told the US branch will perform repairs if the unit is accompanied by an in-house receipt in yen from an authorized Japanese dealer. That covers tourist purchases. There are good reasons for all this, but the bottom line is that this is SOP for gray market goods.