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Posted by E-Stat on June 11, 2017 at 13:17:23:
I too, have difficultly relating with this sentiment:

Boomers have never cared much about quality, service, etc.

That has always been how I've approached the market. And delivering "A" player service has always been a part of my job. What percent of your Sound Lab buyers are millennials? :)

And, my nest egg is doing quite well, thank you. Yes, there was a 40% drop in 2008 followed by a 39.2% gain the next year followed by other strong increases.