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Is Best Buy really B&M ? ...

Posted by reelsmith. on June 10, 2017 at 16:14:33:
Yes, they have stores, but they also have a huge on-line presence and when I call my local store there is no way to speak to a person... you just go round and round in their phone system.

All I wanted to know is if they had a certain TV on display.

You can't find that out on the phone... but if you key in the Best Buy SKU # for that item you can find out if its in stock.

For me, any store you call and a person doesn't pick up the phone is not true B&M.

They miss the point entirely.

Dean.