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Original Message
REVIEW: Oppo DV-980H DVD Players
Posted by author@escapeclause.net on June 30, 2008 at 07:14:32:
Model: DV-980H Category: DVD Players Suggested Retail Price: $299.99 Description: up-converting dvd player Manufacturer URL: Oppo
Review by author@escapeclause.net on June 30, 2008 at 07:14:32
IP Address: 68.214.96.216Add Your Review
for the DV-980HThis is a follow-up to my original review.
After blistering the company, here and in other venues, I received a very gracious communication from Jason in Oppo technical support, offering to go through my various problems item by item.
It was a classy thing to do, and I think it speaks volumes about Oppo's commitment to long-term customer relationships. I'm still switching back to Sony (despite their plow-horse status, they're the name to beat in compatibility with personal backups) but after my dialogue with Jason I think my original review was unfair.
Product Weakness: Inflexible with personal media, despite firmware upgrade Product Strengths: Outstanding commitment to customer responsiveness Associated Equipment for this Review:
Amplifier: McCormack DNA HT-5 Preamplifier (or None if Integrated): McCormack MAP-1 Sources (CDP/Turntable): Oppo DV-980H Speakers: Linn Ninka's, Linn Trikan, Totem Mite-T's Cables/Interconnects: Blue Jeans LC-1, Element Speaker Cable Music Used (Genre/Selections): Cast Away, Fight Club, Godfather II Type of Audition/Review: Product Owner