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Original Message
Need more information
Posted by Charles Hansen on May 17, 2017 at 17:29:38:
What does the display say when you close the drawer? If you just close it, it should read the Table of Contents and then display the total number of tracks and the total time on the disc. If you press "Play" it should display track "1" and also begin counting elapsed time.
If these things are not happening, the most likely problem is a laser failure. If these things are happening but with no sound, then there may be a problem in the electronics - often the power supply.
One can usually hear mechanical activity from inside after the drawer closes. Sometimes it helps to press one ear on the top cover. Good luck!