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RE: How long is too long in a repair shop?

Posted by gordguide on July 6, 2017 at 15:12:41:
Are they waiting (or worse, searching) for parts? Many semiconductors are no longer made and either NOS or substitutions have to be made.

If a distributor is out of stock, 90 days is not unusual for a lead time.

It depends on the gear, the scope of the work, and the issue(s). If everything is in stock and it's a simple repair I'd give them 30 days. If not, it's a waiting game and there is no default answer.

You should have some idea why the delay is taking place, and the shop should be forthcoming and give you some information as to the problem.