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I've been a record collector ...

I've been a record collector for over 65 years, and remember when I could bring a defective pressing back to the record store for a replacement or refund. I obviously don't expect that kind of service today, but for $45+ I do expect some kind of reasonable customer service from the manufacturer.

And BTW when I do a Google search for the company, I get an address in Boulder, not Denver. Their address and phone number should be stated on their website. It's actually easier to contact Tim Cook at Apple than any responsible person at VMP.


Edits: 12/24/22
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