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Vinyl Me, Now customer service disaster

Has anyone dealt with 'Vinyl Me, Now' out of Boulder, Colorado? They've apparently built a new vinyl pressing plant, managed by Gary Salstrom of QRP in Salina, Kansas.

Just received one of their (expensive) audiophile pressings as a gift, and it's warped. I went through their complaint process, sent them a copy of the shipping label, but they "can't locate the order". A customer service disaster ...

There's no way of contacting the company by phone ...



Edits: 12/23/22

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Topic - Vinyl Me, Now customer service disaster - michael22 12:14:32 12/23/22 (16)

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