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Has anyone dealt with 'Vinyl Me, Now' out of Boulder, Colorado? They've apparently built a new vinyl pressing plant, managed by Gary Salstrom of QRP in Salina, Kansas.Just received one of their (expensive) audiophile pressings as a gift, and it's warped. I went through their complaint process, sent them a copy of the shipping label, but they "can't locate the order". A customer service disaster ...
There's no way of contacting the company by phone ...
Edits: 12/23/22
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Topic - Vinyl Me, Now customer service disaster - michael22 12:14:32 12/23/22 (16)
- Businesses seem to respond to FB posts about issues. - kff 14:01:47 12/24/22 (0)
- RE: Vinyl Me, Please (correction) - michael22 11:44:23 12/24/22 (0)
- Sorry to hear this - Goober58 14:13:18 12/23/22 (0)
- RE: Vinyl Me, Now customer service disaster - ecl876 13:32:44 12/23/22 (12)
- I've been a record collector ... - michael22 11:48:29 12/24/22 (11)
- RE: I've been a record collector ... - flood2 15:59:43 12/24/22 (9)
- warped pressings - michael22 21:12:06 12/24/22 (8)
- simple flattening - michael22 19:27:40 12/25/22 (1)
- RE: simple flattening - flood2 00:44:45 12/27/22 (0)
- RE: warped pressings - flood2 00:24:12 12/25/22 (4)
- RE: warped pressings - michael22 08:21:01 12/25/22 (1)
- RE: warped pressings - Sondek 11:47:13 12/25/22 (0)
- RE: warped pressings - ecl876 07:21:54 12/25/22 (1)
- RE: warped pressings - flood2 15:40:56 12/25/22 (0)
- RE: warped pressings - ecl876 21:22:21 12/24/22 (0)
- RE: I've been a record collector ... - ecl876 13:04:57 12/24/22 (0)