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RE: Collapsing cartridge suspension

Hi, thanks for asking. No, I didn't sell him the cartridge, but he is an important customer who has purchased a lot of gear from me, and it's an expensive cartridge. I'm just trying to help him out and suggest options to him. I'm not really trying to sell him anything. You see, I do my best to put myself in his situation. Been there a few times myself and know what it's like.

I expect the cartridge's warranty expired some time ago, but on the other hand the distributor may be willing to do something for him, not just try to move him up to the newest top of the line model which is insanely expensive and could suffer the same fate a couple years down the road. I wanted to get people's thoughts on what the cause could be and what his best course of action might be, even though I have already made some suggestions.

Thanks for your replies, much appreciated!
Brian Walsh


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  • RE: Collapsing cartridge suspension - Brian Walsh 20:55:46 12/03/12 (0)

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