RE: Collapsing cartridge suspension

Posted by Brian Walsh (A) on December 3, 2012 at 20:55:46

In Reply to: RE: Collapsing cartridge suspension posted by painter27 on December 3, 2012 at 19:08:06:

Hi, thanks for asking. No, I didn't sell him the cartridge, but he is an important customer who has purchased a lot of gear from me, and it's an expensive cartridge. I'm just trying to help him out and suggest options to him. I'm not really trying to sell him anything. You see, I do my best to put myself in his situation. Been there a few times myself and know what it's like.

I expect the cartridge's warranty expired some time ago, but on the other hand the distributor may be willing to do something for him, not just try to move him up to the newest top of the line model which is insanely expensive and could suffer the same fate a couple years down the road. I wanted to get people's thoughts on what the cause could be and what his best course of action might be, even though I have already made some suggestions.

Thanks for your replies, much appreciated!
Brian Walsh

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Follow Ups Full Thread

Topic - Collapsing cartridge suspension - Brian Walsh 16:56:55 12/03/12 (24)

Follow up - Brian Walsh 09:19:05 12/05/12 (0)

Sumiko Blackbird - Jonathan Kranz 17:21:50 12/04/12 (2)

RE: Sumiko Blackbird - griffithds 07:43:01 12/05/12 (1)

RE: Sumiko Blackbird - Jonathan Kranz 14:19:03 12/05/12 (0)

RE: Collapsing cartridge suspension - Crazy Dave 13:06:11 12/04/12 (0)

My original Dynavector DV20X-H... - Mcmann57 12:57:51 12/04/12 (0)

As far as I understand the issue... - EdAInWestOC 12:17:03 12/04/12 (0)

In case it was a new old stock AT dual magnet MM... - rindolini 07:14:16 12/04/12 (0)

Sumiko Blackbird and Soundsmith Voice - teenage diplomat 06:33:02 12/04/12 (3)

RE: Sumiko Blackbird and Soundsmith Voice - Dave Pogue 12:32:41 12/04/12 (0)

RE: Sumiko Blackbird and Soundsmith Voice - collinslaw@fuse.net 06:58:47 12/04/12 (1)

RE: Sumiko Blackbird and Soundsmith Voice - teenage diplomat 08:58:04 12/04/12 (0)

RE: Collapsing cartridge suspension - DaleH 05:38:21 12/04/12 (0)

RE: Collapsing cartridge suspension - Ryan T 22:26:30 12/03/12 (1)

RE: Collapsing cartridge suspension - griffithds 08:26:26 12/04/12 (0)

RE: Collapsing cartridge suspension - SgreenP@MSN.com 18:36:20 12/03/12 (6)

RE: Collapsing cartridge suspension - Dman 07:02:44 12/04/12 (0)

Not that I like VdH - unclestu 20:29:09 12/03/12 (1)

So does Peter at Sound Smith. - Opus 104 04:43:55 12/04/12 (0)

RE: Collapsing cartridge suspension - painter27 19:08:06 12/03/12 (2)

RE: Collapsing cartridge suspension - Brian Walsh 20:55:46 12/03/12 (0)

RE: - painter27 19:22:46 12/03/12 (0)

RE: Collapsing cartridge suspension - BPoletti 17:17:25 12/03/12 (0)

Only with cheap MM and vintage carts... - kuma 17:16:07 12/03/12 (0)

Follow Ups

RE: Collapsing cartridge suspension - Brian Walsh 20:55:46 12/03/12 (0)

RE: Collapsing cartridge suspension

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