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The Official PayPal Policy - I am protected & will keep you all up-to-date

The following policy outlines the claims made by BUYER that the SELLER is NOT PROTECTED from. "Significantly Not as Described" is a category from which the SELLER is NOT protected from a chargeback by BUYER.


11.5 Items/transactions not eligible for PayPal Seller protection. The following are examples of items/transactions not eligible for PayPal Seller protection.
• Claims or Chargebacks for Significantly Not as Described.
• Items that you deliver in person, including in connection with In-Store Checkout.
• Intangible items, including Digital Goods, and services.
• PayPal Direct Payments.
• Virtual Terminal Payments.
• PayPal Business Payments.
• Items that are not shipped to the recipient's shipping address on the Transaction Details Page. If you originally ship the item to the recipient's shipping address on the Transaction Details Page address but the item is later redirected to a different address, you will not be eligible for PayPal Seller protection. We therefore recommend not using a shipping service that is arranged by the buyer, so that you will be able to provide valid proof of shipping and delivery.




Christopher

Qui tacet consentit.


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