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Questions about tubes and gear that glows. FAQ

RE: Problem (?) with new 845 tube

Problem is, she is giving me a hard time, telling me that the glowing red wire is just cosmetic and that the tube is perfectly fine. Also, to send it back, I'll have to pay shipping to Canada which is about $40. I already had to send the first pair they sent me back because there was a bunch of white flakes stuck to the inside of the tube. That cost me $40 to ship. So if I want a replacement for a non-defective pair, I'll have to shell out $40 + the $40 I paid for the first return + $400 I paid for the tubes originally. So basically, I'm paying almost $500 for a $400 pair of tubes.


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