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In Reply to: RE: Problem (?) with new 845 tube posted by calloway on November 17, 2016 at 07:45:17:
Problem is, she is giving me a hard time, telling me that the glowing red wire is just cosmetic and that the tube is perfectly fine. Also, to send it back, I'll have to pay shipping to Canada which is about $40. I already had to send the first pair they sent me back because there was a bunch of white flakes stuck to the inside of the tube. That cost me $40 to ship. So if I want a replacement for a non-defective pair, I'll have to shell out $40 + the $40 I paid for the first return + $400 I paid for the tubes originally. So basically, I'm paying almost $500 for a $400 pair of tubes.
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Follow Ups
- RE: Problem (?) with new 845 tube - Erocka2000 08:12:44 11/17/16 (10)
- RE: Problem (?) with new 845 tube - Rachel@GrantFidelity 14:43:42 11/17/16 (7)
- Seems the vendor is trying to work with you. - airtime 07:24:37 11/20/16 (0)
- RE: Problem (?) with new 845 tube - vinnie2 03:20:40 11/18/16 (4)
- You and I have no idea WHY the wire is glowing.... - Ivan303 07:21:12 11/18/16 (3)
- RE: You and I have no idea WHY the wire is glowing.... - Erocka2000 09:19:16 11/18/16 (1)
- "... when you're dealing with a difficult vendor..." - Dave Pogue 14:11:39 11/18/16 (0)
- Agree - No Reason to Smear the Company - Triode_Kingdom 08:47:55 11/18/16 (0)
- RE: Problem (?) with new 845 tube - Erocka2000 15:42:33 11/17/16 (0)
- So you are saying that Grant WILL take the tube back and replace it.... - Ivan303 09:25:31 11/17/16 (1)
- RE: So you are saying that Grant WILL take the tube back and replace it.... - Erocka2000 09:39:51 11/17/16 (0)