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Questions about tubes and gear that glows. FAQ

As a customer of both of you

63.251.152.4

You guys got nothing to worry about. Actually my first transaction with Jim got off to a bad start (due to a niave comment I made). But the truth is, he did allow me to return perfectly fine tubes because I didn't like the tone. I can't say that if he hadn't it would have cost him my future business but I can say that because he did (and other statements/reasons) I would always buy from Jim and advise others too as well. For example I can't tell you the number of times I have seen Jim talk people out of buying matched preamp tube because most gear doesn't require them. You have to appreciate a businesss man who is honest to the point of cutting into profits!

Now with regards to you I only bought the one time and I knew what I was getting. The tubes had the tube tester results on them. The ones I have used so far all performed fine. In short, you delivered what was promised. Nobody can ask for more.

I would be inclined to say you won't get many looking for a return. If somebody does and you get hosed he will have a good tube and when he needs another he might just seek you out again and this time act correctly because he now knows for a fact that you are honest and sell good tubes.


Russ


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  • As a customer of both of you - Russ57 12:29:30 07/27/06 (0)


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