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In Reply to: Ethical Question / To take tubes back or not? posted by waldenpuddle on August 30, 2005 at 15:47:38:
Offer a full refund including shipping.The buyer is convinced that he is right and there is nothing you can do to change his mind.
DO NOT bargin with him.
DO block him from all your future auctions.
Either he wants the tubes or he doesn't. A full refund with shipping removes any grounds for complaint.
I know $104 is a good price for these tubes, but if you got that price once, you can surely get it again. The only loss to you is the shipping cost which would be less than $10.
I would just chalk this one up to part of doing business on ebay.
John
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Follow Ups
- Take them back... - HOK 17:38:25 08/30/05 (1)
- Agreed, couldn't state it better...N/T - musetap 22:15:33 08/30/05 (0)