Home Speaker Asylum

General speaker questions for audio and home theater.

RE: Here are pictures and information

KD says: "The tweeter we didn't check because we never used these speakers in the store that I recall. If he has an issue with the type of finish a speaker might have he shouldn't buy demos from across the country."

Now if these where demos, nobody ever listened to them? Was it a static demo?

KD says: "The listing on my website was a mistake at $2499. They were supposed to be $2999. But since the price was there I honored it anyway. The speakers, as evidenced here, have a warranty so $2499 was really a low price and I lost money on this transaction."

Dealer discount is approx. 40 to 60% off, at least it was when I was in the business. Even at 40% off of the $2999 list, leaves a cost to Upscale of $1899 + shipping (not that much to ship within the same state) so there is no way he lost any money, he just didn't make as much as he wanted. By not taking care of this customer, he is loosing future sales. I bet the buyer could find a local shop that could repair the finish and match the colors at a decent price, Kevin should pay for that to avoid potential shipping damage and costs.

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