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General speaker questions for audio and home theater.

RE: Very Bad purchase from upscale audio Acoustic Zen Adagio

As a retailer Kevin can only do so much. He can refund the entire amount, or provide an additional discount due to the issues. Kevin is just a retailer he cannot be expected to do more than he did. He wouldn't have more than one demo pair at special pricing so he can't replace them. The speakers finish is a manufacturing issue I would think. What did they say about that, I wonder? Kevin has always been fair to me.

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