Home Speaker Asylum

General speaker questions for audio and home theater.

RE: By All Means Try and work it out Amicably

I learned of the credit card "item not as described" from a local high end dealer, who was actually scammed with a internet sale of a high end CD player. The buyer maintained that the item was received in poor cosmetic condition, with functionality issues and NO apparent shipping damage based on the condition of the shipping box. The merchant knew quite well this was a false claim. However, his options were a complete refund, as the buyer demanded or challenge the claim. The credit card company stated it was in his own right to challenge the claim, however, if he lost, he would have to cover approximately $5,000 for the claim investigation. As the responsibility was on him to prove the buyer wrong, not vice versa. So either pay the refund, or pay the refund plus $5,000. So yes, its double edge sword!

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  • RE: By All Means Try and work it out Amicably - jaynemo 08:10:05 03/23/17 (0)


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