Home Speaker Asylum

General speaker questions for audio and home theater.

By All Means Try and work it out Amicably

Over the phone and be patient. Misunderstandings do happen and people are busy.

However, did you purchase them with a credit card?

If all else fails, its easy, put a claim in to your credit card company, specify it was an internet sale and last but not least "Item received not as described". The credit card insurance carrier always favor the buyer, NOT the merchant. Sure the merchant can challenge it, however, if its deemed in your favor, the merchant is also fined for challenging the claim.

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  Kimber Kable  

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