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Speaker Asylum General speaker questions for audio and home theater. |
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Speaker Asylum General speaker questions for audio and home theater. |
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In Reply to: Very Bad purchase from upscale audio Acoustic Zen Adagio posted by rbogartr on March 22, 2017 at 19:23:44:
Usually all you see is an online lovefest for Kevin Deal. My experience is more akin to yours.
A little over 20 years ago I ordered a pair of tubes from Upscale Audio. A couple of days later I called Kevin to get the tracking number. He says, "I am too busy trying to run a business to stop and look up a tracking number". He finally did give me the number, but his attitude was one of extreme annoyance.
Fast forward to about a month ago. Kevin had a used tube integrated amp on his website. I used the contact form on his website and made an offer on the amp. A week later when I still had no response I tried again. The next day I received a reply from someone other than Kevin telling me how busy they were, guy out sick, etc... I had already moved on by this time.
I guess I'm the outlier in the Upscale Audio business model......
Oz
Don't worry about avoiding temptation. As you grow older, it will avoid you.
- Winston Churchill
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- RE: Very Bad purchase from upscale audio Acoustic Zen Adagio - Ozzy 04:03:59 03/23/17 (0)
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