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RE: Unlikely

You have all the makings of a tough dispute.

First it is highly unlikely that a driver or crossover network would "fry" during shipping.

It is reasonably likely that something could have worked loose in transit and that is causing the problem. Even soldered joints can fail. Another more remote possibility is whatever jarred loose during shipping resulted in a short that exhibited itself when the speaker was first used on arrival.

Both of these scenarios should be readily apparent on internal observation. Access to the interior will depend on the speaker. For many speakers this involves removing the woofer which gives you access to the crossover and wiring. Other speakers may involve removing the rear or front panel.

From here it gets tricky. If something has jarred loose, you have a shipping claim. The easiest thing is to have the buyer look at the interior of the speaker and see if anything is amiss. Or he could take it to a shop and have them examine the speaker, but a fee might be involved. If shipping damage, one could hopefully get that reimbursed.

Alternatively he can return it to you for a refund. You'd examine the speaker on return and ask the original shipper to reimburse you, though you'll almost certainly be out shipping costs.

It gets still messier if it is discovered a driver or crossover is burnt up. The buyer will accuse you of shipping it that way and you'll suspect him of having blown it almost immediately on arrival (which could be just playing it too loud or using an amp that was clipping badly.) There is probably no good way to resolve this to the satisfaction of both parties.

However, in any case step one is to determine the technical cause of the problem.

Good luck.


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