Home Speaker Asylum

General speaker questions for audio and home theater.

Possible to 'fry' drivers or crosswork durring shipping?

69.225.47.161

I sent a pair of Revel M20 monitors to a buyer. He claims one speaker does not work. The speakers worked perfect up to the time I put them in the boxes.
No apparent dammage to speakers. He states that the one speaker is "dead". I called Revel and talked to Tech support and they said there should be some noise comming out of at least the woofer or tweeter if any wires got loose. I asked the buyer to try switching channels on the amp. I then gave the buyer Revels number.





He also says after calling Revel customer support that he tried switching channels on the amp and got just a faint sound from the tweeter. He states that Revels claims it is unlikley any wires could have come loose as they are "solid". The buyer says the driver or crossover network must be "fried"
How could shipping cause the drivers or crosswork to be fried?
I suppose anything is possible but
I am having a hard time believing this guy...usually I am very trusting but something doesn't seem right with this one.
thanks


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Topic - Possible to 'fry' drivers or crosswork durring shipping? - shoe 16:39:25 11/14/07 (5)

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