|
Speaker Asylum General speaker questions for audio and home theater. |
|
|
|
Speaker Asylum General speaker questions for audio and home theater. |
|
In Reply to: My Personal Worst Experience in Hi-End posted by DevilDawgMom on April 21, 2007 at 23:39:57:
"My hat is off to my contact at Wilson Audio who has been receptive so far, by stating, 'Let me know if your local dealer does not resolve this issue and I will be all over them.'"There's the problem. Unless the manufacturer is based in a foreign country handled by an importer, I would only deal with repair issues directly with the manufacturer. If the manufacturer then keeps insisting to do this through the dealer, I'd tell them up front if they cannot deal with the issue directly, I'll take the product back to the dealer and demand a refund. End of story.
For gear in this price range, it's insulting that customers are given the run-around.
This post is made possible by the generous support of people like you and our sponsors:
Follow Ups
- Personally.... - Todd Krieger 03:41:49 04/25/07 (0)
Top of Page ]
[ Contact Us ]
[ Support/Wish List ]
[ Copyright © 2024, Audio Asylum, all rights reserved ]
