Home Speaker Asylum

General speaker questions for audio and home theater.

Re: My Personal Worst Experience in Hi-End

Having worked for two highend dealers I know all too well that there are some complete jerks out there but if we take DevilDawgMom's version of events the dealer is appallingly bad. Either shop I worked for would have swapped drivers in her home in the evening or on a weekend. If it is more than a driver swap we would have picked up the speakers, left her loaners (something much more modest but decent), and delivered the speakers when fixed. Wilson should be all over these folks unless they have a very good explanation. One of the shops I worked for is a Wilson dealer.
Over the years that I sold gear my experiences with clients was about 70% neutral, another 20% or so I was always pleased to see (and not for financial reasons), the remaining 10% ranged from mildly unpleasant to horrific. We told a couple people to leave and never come back but as I recall neither of them had ever actually bought anything from us.


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  • Re: My Personal Worst Experience in Hi-End - plantsman 08:17:34 04/22/07 (0)


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