In Reply to: RE: Decision made posted by Kingshead on April 29, 2017 at 12:23:43:
Yes, I have honestly spoken over the phone to live bodies in Amazon customer service. I know many others have as well. Why do you have a hard time believing that? Here's their customer service number. Give them a call: 1 (888) 280-4331 Open all day all night - 24/7.I'm sure you've done several transactions with Parts Express where they did not require you to return a low cost part or house brand before sending you a replacement. Amazon does the exact same thing within sensible limits.
Will Parts Express send you a replacement and let you NOT return a $150 Yamaha receiver found to be defective? I seriously doubt it. You have yet to answer that question straight up.
Amazon does not require an RMA number or require you to affix a shipping label on returns, and they credit your account immediately.... before you even return the item. Parts Express can't match that - period. Go read their Return Policy.
Like I said before, the only reason I offered up Amazon was simply as an alternative to your beloved Parts Express. I saw no harm in that.
Edits: 04/29/17 04/29/17
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Follow Ups
- RE: Decision made - AbeCollins 16:06:00 04/29/17 (2)
- RE: Decision made - Tidycat1 10:39:39 05/01/17 (1)
- RE: Decision made - Kingshead 15:22:41 05/01/17 (0)