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RE: Decision made

Yes, I have honestly spoken over the phone to live bodies in Amazon customer service. I know many others have as well. Why do you have a hard time believing that? Here's their customer service number. Give them a call: 1 (888) 280-4331 Open all day all night - 24/7.

I'm sure you've done several transactions with Parts Express where they did not require you to return a low cost part or house brand before sending you a replacement. Amazon does the exact same thing within sensible limits.

Will Parts Express send you a replacement and let you NOT return a $150 Yamaha receiver found to be defective? I seriously doubt it. You have yet to answer that question straight up.

Amazon does not require an RMA number or require you to affix a shipping label on returns, and they credit your account immediately.... before you even return the item. Parts Express can't match that - period. Go read their Return Policy.

Like I said before, the only reason I offered up Amazon was simply as an alternative to your beloved Parts Express. I saw no harm in that.



Edits: 04/29/17 04/29/17

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