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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: Customer situation, what would you do? posted by Gordon Rankin on April 7, 2011 at 10:51:50:
Gordon,
I have read your posts regualarly as I am interested in a DAC that utilizes USB implementation with the 32 bit Sabre DAC. I have always felt that you have had a level headed approach. That being said, I agree with others that the agreement was between the dealer and the customer. In all fairness to the customer we do not know what the deal was between these two gentlemen. I do not know how well you know this particular dealer. I would try and find out what was said. If you have no luck and just feel that it is not worth one bad experience tarnishing your namie then If I were in your shoes I would buy the unit back minus a 10-20 percent restocking fee and sell the unit as a demo or b stock unit.
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Follow Ups
- RE: Customer situation, what would you do? - jtube 19:51:47 04/12/11 (0)
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