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That is what rules are for

Make your policy and stop vacillating. Find some integrity with your rules. I'm getting a little bent, actually, because I don't understand how a person could question their own practices under these circumstances. I don't see any way of interpreting bad behavior outside of the customer in your story. If I didn't know better, I'd say you were typing with pride.

Maybe you just don't know it.

Like kieth_d said... You won't find a single entry on this board that doesn't blame the customer. So how did you miss that?

As far as advertising goes, I am getting concerned about you as a manufacturer. I wouldn't want to get stuck with a wishy washy party on the other end. I'm serious. Show some respect for yourself (and stop trying). Portray objective skill. You don't want advertising like this.


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  • That is what rules are for - MarkgM 11:13:02 04/08/11 (0)

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