In Reply to: It's a loaded question: The manufacturer knows what you just posted posted by keith_d on April 7, 2011 at 20:04:30:
I had something like this happen to me years ago. In my case the dealer recommended treating the tube sockets of a circuit board with a 'contact enhancer', which might have worked if they had not literally doused the circuit board, thus contaminating it. When the equipment quit working on that account, the customer wanted *us* to buy the unit back, even though he had bought it through the dealer, and even *watched* the dealer proceed to destroy his equipment! I had to explain to him that he did the deal with the dealer, not us.
Nevertheless whenever I run into a conflict situation I always wonder what my role has been, 'am I nuts?', what I could have done better, that sort of thing. I am according Gordon the possibility of something similar. I see it as kind of normal that a person might want to get some feedback when things get crazy like that.
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Follow Ups
- RE: It's a matter of instropection for me - Ralph 09:02:10 04/08/11 (5)
- Yet you did not post your (non) quandry here, did you? - keith_d 10:02:28 04/08/11 (4)
- RE: Yet you did not post your (non) quandry here, did you? - Ralph 10:55:22 04/08/11 (3)
- So you do think there is or could be a public relations aspect, after all - keith_d 21:36:18 04/08/11 (2)
- RE: So you do think there is or could be a public relations aspect, after all - Ralph 10:23:08 04/11/11 (1)
- Okay then, it was a loaded question - a question to which the answer was known full well ahead of time - keith_d 21:44:25 04/11/11 (0)