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Topic - Customer situation, what would you do? - Gordon Rankin 10:51:50 04/07/11 (73)

RE: Customer situation, what would you do? - jtube 19:51:47 04/12/11 (0)

RE: Customer situation, what would you do? - tmsorosk 13:56:56 04/09/11 (0)

How many Shekels are we talking about? Good will goes a long way… - three_sox 06:34:20 04/09/11 (0)

The evidence that this was based on cultural differences ... - Bhasi 02:39:04 04/09/11 (0)

Bitch-slap the limey. Gordon - Jay Buridan 17:09:20 04/08/11 (0)

I have my 3c to add. - samtellig 07:48:14 04/08/11 (1)

RE: I have my 3c to add. - cdb 08:09:46 04/08/11 (0)

Thanks all! - Gordon Rankin 05:39:03 04/08/11 (3)

That is what rules are for - MarkgM 11:13:02 04/08/11 (0)

How modest of you to admit you make each piece yourself and don't just usher stuff out the door - keith_d 10:05:59 04/08/11 (0)

RE: Thanks all! - tdat7192 06:00:59 04/08/11 (0)

Extremely crazy - trav 23:01:27 04/07/11 (0)

Tell him to........................ - Basslines 21:28:20 04/07/11 (0)

I think you have 20/20... - rwiley 20:09:54 04/07/11 (0)

He's from the UK - Gag Halfrunt 18:24:31 04/07/11 (6)

Never thought I would defend the Brits... - jbcortes 09:10:25 04/11/11 (3)

RE: Never thought I would defend the Brits... - Gag Halfrunt 05:34:30 04/12/11 (2)

RE: Never thought I would defend the Brits... - jbcortes 09:11:15 04/12/11 (1)

RE: Never thought I would defend the Brits... - Gag Halfrunt 12:17:35 04/12/11 (0)

RE: He's from the UK - Ozzy 01:56:41 04/08/11 (0)

Gag has got it right - grinagog 20:31:58 04/07/11 (0)

Point him to Audiogon - DrChaos 18:20:14 04/07/11 (0)

RE: Customer situation, what would you do? - Regor Ladan 18:15:42 04/07/11 (0)

I would cheerfully ignore the guy... - Gak! 17:23:53 04/07/11 (0)

RE: Customer situation, what would you do? - KnobSpinner 17:16:39 04/07/11 (0)

Talk very slowly to the customer.... It seems he has a problem understanding what a trade up means.... - jea48 17:00:32 04/07/11 (0)

Suggest to your dealer he offer a buy back for 50% - M3 lover 16:24:02 04/07/11 (0)

At best, repair the unit. His deal with the dealer is out of your hands. ~t - mpathus 15:25:32 04/07/11 (1)

Nothing wrong with the unit... - jea48 17:11:50 04/07/11 (0)

RE: Customer situation, what would you do? - 3fd 15:09:56 04/07/11 (0)

RE: Customer situation, what would you do? - Hagar - IIIa 14:32:01 04/07/11 (0)

Tell him to go fly a kite... - Ron D 14:15:10 04/07/11 (0)

Trying to make everyone happy regardless of cause is the path to hell. (nt) - Chris O 14:08:53 04/07/11 (0)

RE: Customer situation, what would you do? - acres verde 13:36:55 04/07/11 (0)

RE: Customer situation, what would you do? - R Browne 13:24:23 04/07/11 (0)

Of course you are not out of line, Gordon.... - Ivan303 13:07:21 04/07/11 (0)

RE: you are not nuts. - Ralph 12:52:20 04/07/11 (0)

Yea I've heard of things like this before - Don Till 11:47:49 04/07/11 (0)

RE: Customer situation, what would you do? - tdat7192 11:45:26 04/07/11 (0)

RE: Customer situation, what would you do? - Frihed89 11:39:01 04/07/11 (0)

I’m surprised you would even ask these questions - audiozorro 11:35:37 04/07/11 (0)

I would.............. - Awe-d-o-file 11:33:26 04/07/11 (2)

RE: one year later, - Shlooby 15:05:07 04/07/11 (1)

I skimmed it poorly......... - Awe-d-o-file 06:26:21 04/08/11 (0)

The dealer is doing the right thing IMO - Mike B. 11:23:41 04/07/11 (0)

RE: Customer situation, what would you do? - Dalton 11:21:41 04/07/11 (0)

Gee, that's a loaded question with an obvious answer while advertising your company - keith_d 11:12:37 04/07/11 (13)

Unnecessary detail - MarkgM 01:01:30 04/08/11 (0)

My thoughts exaclty - J.Mac 17:36:56 04/07/11 (2)

RE: "Gordie isn't new at this game",,, Nor are many of us to him... - Ivan303 21:30:44 04/07/11 (0)

RE: My thoughts exaclty - mcdonald43 18:09:48 04/07/11 (0)

RE: I don't agree at all. - Ralph 12:50:37 04/07/11 (7)

It's a loaded question: The manufacturer knows what you just posted - keith_d 20:04:30 04/07/11 (6)

RE: It's a matter of instropection for me - Ralph 09:02:10 04/08/11 (5)

Yet you did not post your (non) quandry here, did you? - keith_d 10:02:28 04/08/11 (4)

RE: Yet you did not post your (non) quandry here, did you? - Ralph 10:55:22 04/08/11 (3)

So you do think there is or could be a public relations aspect, after all - keith_d 21:36:18 04/08/11 (2)

RE: So you do think there is or could be a public relations aspect, after all - Ralph 10:23:08 04/11/11 (1)

Okay then, it was a loaded question - a question to which the answer was known full well ahead of time - keith_d 21:44:25 04/11/11 (0)

process of elimination - m.a.c. 11:51:21 04/07/11 (0)

The offer to trade in is a good idea. No one would buy back at price paid a year later - d3vkb 11:08:37 04/07/11 (5)

A month not a year n/t - Awe-d-o-file 11:17:48 04/07/11 (4)

Elizabeth has it right.... - jea48 17:08:40 04/07/11 (0)

Unit was one month demo, customer had for a YEAR. read it again. nt - d3vkb 11:47:11 04/07/11 (2)

My bad......... - Awe-d-o-file 06:27:26 04/08/11 (1)

no problem.I know when I had only a few minutes and just want to take a quick peek! - Elizabeth 16:00:45 04/08/11 (0)

RE: Customer situation, what would you do? - bacobits 11:05:02 04/07/11 (0)

RE: Customer situation, what would you do? - hifi heretic 11:03:27 04/07/11 (0)

RE: Customer situation, what would you do? - Rodney Gold 10:58:29 04/07/11 (0)

RE: Customer situation, what would you do? - Mercman 10:57:37 04/07/11 (3)

+1. The dealer will be lucky if this guy never comes back. - Enophile 11:36:04 04/07/11 (2)

+2 .... - reelsmith. 12:21:16 04/07/11 (1)

RE: +2 .... - Jive Turkey 13:21:30 04/07/11 (0)

Follow Ups

Point him to Audiogon - DrChaos 18:20:14 04/07/11 (0)

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