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"My qestions are:

1. What compelled you to automatically launch into discussing the return of the product if your intentions were pure in the first place?

2. If you were given such a sweet price up front, what makes you feel entitled to a reduced restocking charge? "

my response:

1. Very few people had heard about product. He agreed to drop ship it from the distributor. He had not even heard that this product existed. I'm pretty confident that it is a worthwhile upgrade especially given that I can sell my current unit (it's the same product, only the newer version)...but it is still an unknown. I respect the distributor and am going on his word in making the decision to buy.

I figured 10% isn't a big deal. I guess it is. I figured he wants the sale and I want to buy so let him absorb more of the risk. He's the dealer after all. This sale is peanuts to him.

2. I never said it was a "sweet" or "great" price. It's the price this new product is going to be charged. Actually, it's $100 more than the previous version was priced at new. I didn't have a problem with this.

Now, I consider what does a dealer do for me in this case other than simply be a middleman in a business run out of his home. Not much. I can get it from Audio Cubes at $150 cheaper, no US warranty, and 30 day return if defective. But, no returns if unit works properly. Obviously for my situation, something to consider.

Btw, this dealer is a few hours away. I live in a city that has only a couple dealers and very limited two channel audio selection.

Only thing I can think of is that I don't have a relationship with him but honestly, other than my speakers, I don't plan on buying much of anything for a couple of years. So, I don't see much of a relationship being formed. I'm not looking for price of entry into a better deal.



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