In Reply to: Situation with an audio dealer - opinions wanted posted by Plinko on May 2, 2007 at 13:41:14:
Then you immediately launched into returning the product. If I was approached in that way I would logically conclude that you have every intention of returning the product, and now I am stuck with a used unit I can only sell at an even more reduced rate. My only salvation is going to be that restocking fee (I personally don't charge such fees, but I also don't sell anything to anyone sight unseen unless the customer really knows what they are doing).My qestions are:
1. What compelled you to automatically launch into discussing the return of the product if your intentions were pure in the first place?
2. If you were given such a sweet price up front, what makes you feel entitled to a reduced restocking charge?
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Follow Ups
- You indicated you were quoted a great price. - Bruce Kendall 14:23:11 05/02/07 (6)
- Re: You indicated you were quoted a great price. - jfz 04:47:03 05/04/07 (0)
- Answers - Plinko 15:19:09 05/02/07 (1)
- Okay. I understand where you are coming from. - Bruce Kendall 16:04:26 05/02/07 (0)
- I only said we agreed on a price - Plinko 14:50:54 05/02/07 (2)
- I see. - Bruce Kendall 15:03:44 05/02/07 (1)
- what I mean by this - Plinko 15:27:16 05/02/07 (0)