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You indicated you were quoted a great price.

Then you immediately launched into returning the product. If I was approached in that way I would logically conclude that you have every intention of returning the product, and now I am stuck with a used unit I can only sell at an even more reduced rate. My only salvation is going to be that restocking fee (I personally don't charge such fees, but I also don't sell anything to anyone sight unseen unless the customer really knows what they are doing).

My qestions are:

1. What compelled you to automatically launch into discussing the return of the product if your intentions were pure in the first place?

2. If you were given such a sweet price up front, what makes you feel entitled to a reduced restocking charge?




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