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Re: How to deal with refused claim from FedEx

Different company, same problem. I just won a damage claim from USP. A pair of 70lb speakers had their bottom edges damaged for being pushed off of the truck instead of lifted. Fortunately, my customer took an excellent set of pictures of the damage, the packing and the damage to the boxes. Also, I insured each package (one speaker) for $1000 which is supposed to get special handling. UPS paid up, although it took almost two months.

Bob


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