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My experience there mirrors yours.

I was the only customer there. I was interested in a specific speaker in a line that they carried. When I asked, they said they had it, but said that was a model they didn't demonstrate and promptly turned their backs on me and went on typing on their computers.

I drove by the other day and noticed that they have now inserted the word "New" in the name of the store. Hopefully they have a new attitude.

For real service, I will pay more. If a place is willing to put in the time to provide a good demonstration, answer all questions, hopefully allow home audition, and after-sale support, I am happy to pay full or nearly full price. The best stores I have been in have even suggested I take home equipment to try out when I have simpy asked whether they thought I would see much improvement from it. In a few cases, they have even suggested that I try something that they think is impressive to see what I think. When I wanted to audition Spendor SP 100 speakers, a dealer had new ones shipped directly to my house at no cost to me to see if I liked them. I did and had no misgivings paying full price.

Joe


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  • My experience there mirrors yours. - jsm 12:55:08 04/24/07 (0)


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