|
General Asylum General audio topics that don't fit into specific categories. |
|
|
|
General Asylum General audio topics that don't fit into specific categories. |
|
In Reply to: UPS Claims posted by jcmusic on April 19, 2007 at 06:31:59:
Been there, done that...time and time again!The problem with buying Electronics that do not have the original packing that have to be shipped is that you run the risk of it being damaged in transit. Even worse is when the seller is clueless as to what they are doing in the first place when packing the item. Further more, my experience when buying from ebay where a lot of times you are dealing with the trash monger that got some old audio gear out of a storage building and slapped it on eBay, they don't always know what they have and what to do with it. I actually had one guy that thought you simply dropped a Marantz 2220B receiver in a box and filled it with peanuts to ship it. Guess what? It was crushed and the carrier denied the claim.
It is the seller’s responsibility to properly pack an item for shipping. It is the seller’s responsibility to make sure that an item is packed to the requirements of the carrier that they are shipping. If something goes wrong, the seller must initiate the claim. If the seller is offering an item for sale with shipping as an option, they have a responsibility to make sure they know what the hell they are doing and how to do it! If the item is damaged because of poor packing on the seller’s part, guess what? THEY OWE YOU A REFUND. If they are punks about it, leave Negative feedback OR if the value is great, SUE them in small claims court.
Guess what, packing a piece of Audio Gear is a PITA and requires great care (takes me an hour to pack a Turntable for shipping). If the seller wasn’t even alive when the gear was made or never owned similar gear, you might want to rethink that purchase if shipping is involved and the original packing is not there. However, I’ve dealt with old Barney’s from the golden age of audio that could not pack worth the crap so…
Bottom line, if they are selling items with shipping, your job is to pay for the item and shipping + insurance. That is all you are responsible for. It is their responsibility to insure that the item is properly packed! If they screw up, they need to pay for it. If the carrier screws up, they need to honer the claim. If the seller doesn't pay for damages they caused by poor packing…
Sorry about your loss.
Joey1127
This post is made possible by the generous support of people like you and our sponsors:
Follow Ups
- Re: UPS Claims - joey1127 09:54:27 04/19/07 (1)
- Yep, I had a similar experience... - rlw 06:46:43 04/22/07 (0)
Top of Page ]
[ Contact Us ]
[ Support/Wish List ]
[ Copyright © 2024, Audio Asylum, all rights reserved ]
