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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: I'm amazed at lack of customer service. posted by silence on March 27, 2007 at 10:27:16:
I realize that these companies have a lot going on, but, hey, if it meant a potential sale, I'd bend over backwards to return calls or emails. With the advent of Web forums like this, good word spreads fast, but bad word spreads even faster. Perhaps some of these firms are big and established enough that a few lost sales don't bother them. They'd sure as hell bother me.
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Follow Ups
- I wonder if these companies realize (or care) how much money they're potentially losing by not answering inquiries? - Quint 04:55:52 03/28/07 (0)
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