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General Asylum General audio topics that don't fit into specific categories. |
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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: Disagree. Ever hear the phrase, "tire kickers"? posted by clarkjohnsen on February 16, 2007 at 08:50:24:
Clark,The approach suggested by the sales manual will result in the salesperson generating a negative signal, and this will almost certainly be perceived as such by the potential customer. Most people are surprisingly sensitive to these signals. As a sales organization, if you approach people with anything less than a desire to be of service or even worse a frown and a negative attitude, the potential customer can only think that they are not welcome. If a sale professional were to follow that advice in the 'sales manual' you quoted, productivity would almost certainly suffer in the long run. One must accept that not every opportunity will result in a sale.
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Follow Ups Full ThreadTopic - I just got phone screened by a dealer and rejected - Robert Joe 11:24:10 02/14/07 (139)
- Unfortuantely far too prevelant these days... - Steve Cortez 18:21:40 02/16/07 (0)
- So let me get this straight.... - maabx 07:46:21 02/16/07 (1)
- Don't think that was their point... nt - clarkjohnsen 11:05:30 02/17/07 (0)
- Re: I just got phone screened by a dealer and rejected - Brian Cheney 20:08:46 02/15/07 (6)
- Thank you. Thank you. Thank you. - powermatic 17:46:04 02/16/07 (0)
- Re: I just got phone screened by a dealer and rejected - jea48 16:21:13 02/16/07 (1)
- Re: I just got phone screened by a dealer and rejected - Brian Cheney 18:20:12 02/16/07 (0)
- Right On! - jimmyjames 13:06:51 02/16/07 (0)
- Re: I just got phone screened by a dealer and rejected - Jim Willis 07:03:51 02/16/07 (0)
- Quite an interesting thread .... - Elmo 06:47:28 02/16/07 (0)
- So which tall, 3 way did you buy instead, and from where? - suits_me 15:14:59 02/15/07 (4)
- Re: So which tall, 3 way did you buy instead, and from where? - Robert Joe 20:17:09 02/15/07 (3)
- VMPS RM30 with MLS cabinets - suits_me 23:21:32 02/18/07 (0)
- Consider these... - Alex F. 11:30:04 02/16/07 (0)
- Re: So which tall, 3 way did you buy instead, and from where? - George Mann 06:16:51 02/16/07 (0)
- Re: I just got phone screened by a dealer and rejected - Todd R 12:16:03 02/15/07 (1)
- "Like buying clothes without trying them on," Hmm... - clarkjohnsen 14:06:20 02/15/07 (0)
- Re: I just got phone screened by a dealer and rejected - mbnx01 12:07:24 02/15/07 (6)
- Why didn't you just identify yourself? Would have stopped all the nonsense. nt - clarkjohnsen 14:02:39 02/15/07 (2)
- Why don't you learn to read - mbnx01 12:14:35 02/17/07 (1)
- What I comprehend, that you evidently don't, is that somehow you managed to tick him off. Given that reaction... - clarkjohnsen 12:20:01 02/17/07 (0)
- mbnx01.....My wife and I were freightened by the rantings of what I would call - shoe 13:24:03 02/15/07 (0)
- Maybe you dialed the wrong number ; ) Can you ... - PureAudio 13:12:50 02/15/07 (1)
- Re: Maybe you dialed the wrong number ; ) Can you ... - mbnx01 13:24:48 02/15/07 (0)
- It was ME!!! But let's look at facts and some of your earlier posts - Kevin Deal 18:43:18 02/14/07 (83)
- You have every right to turn down any potential customer you wish. But... - Dalton 11:35:37 02/17/07 (0)
- You would have HAIR were it not for these types - Greg Ewing 16:14:07 02/16/07 (0)
- I have to admit that I don't get it - Charles Hansen 20:56:56 02/15/07 (1)
- great points you brought up - nt - gonefishin 17:31:37 02/17/07 (0)
- Kevin there are times when it is best to, not respond. - jea48 16:50:59 02/15/07 (0)
- Hey Kevin... - maabx 11:23:30 02/15/07 (0)
- Way to go Kevin... - srdavis2000 11:19:35 02/15/07 (0)
- This post speaks for itself. - Presto 10:42:44 02/15/07 (6)
- Idealism 101. Thanks. What an insight. -t - Bruce Kendall 17:46:57 02/15/07 (5)
- Puhleeeze. - Presto 18:27:49 02/15/07 (4)
- It is you. - Bruce Kendall 18:37:31 02/15/07 (3)
- "It's not me... it's you" (Almost sounds like a breakup). - Presto 23:11:49 02/15/07 (2)
- Oh, okay. Let's not breakup then. - Bruce Kendall 08:26:37 02/16/07 (1)
- I want my ABBA records back! :o) ha ha ha... cheers (nt) - Presto 13:51:44 02/16/07 (0)
- Thanks, Kevin. I had no idea who was the dealer until you clarified the matter (nt) - Chuck 09:49:11 02/15/07 (0)
- Re: It was ME!!! But let's look at facts and some of your earlier posts - JeffR 09:47:05 02/15/07 (0)
- Dealers, STOP WHINING - Feanor 09:12:41 02/15/07 (37)
- Re: Dealers, STOP WHINING - ghasley 10:00:21 02/15/07 (31)
- Every dealer, anywhere, must "qualify" the customer. If the customer is found unqualified... - clarkjohnsen 13:59:32 02/15/07 (29)
- Total bullshit - Sean 22:37:19 02/15/07 (28)
- Totally not. Ever studied sales techniques? - clarkjohnsen 07:54:29 02/16/07 (26)
- Those sales techniques... - maabx 08:40:10 02/16/07 (9)
- Disagree. Ever hear the phrase, "tire kickers"? - clarkjohnsen 08:50:24 02/16/07 (8)
- Re: Disagree. Ever hear the phrase, "tire kickers"? - O'Shag 20:30:56 02/26/07 (1)
- OK, but: sales people *do* follow those rules and often make a load. It's a simple triage, all professions practice it. - clarkjohnsen 11:12:28 02/27/07 (0)
- Ever hear the phrase, "tire kickers"? Yes, but... - maabx 09:16:05 02/16/07 (5)
- "Do you consider reviewers tire kickers?" Huh? - clarkjohnsen 09:29:38 02/16/07 (4)
- Thanks for proving my point.... - Sean 22:46:51 02/16/07 (2)
- Nothing of the sort. Although to my sentence... - clarkjohnsen 11:04:10 02/17/07 (1)
- "you'll never get through to them".. - Sean 11:15:18 02/18/07 (0)
- Tire kickers are customers who have little idea how to shop or how to ask intelligent questions. - maabx 09:35:32 02/16/07 (0)
- I'll try to find those manuals... - Sean 08:15:53 02/16/07 (15)
- You continue to miss the point. I'm talking *useless eaters*, not... - clarkjohnsen 09:38:30 02/16/07 (14)
- Re: You continue to miss the point. I'm talking *useless eaters*, not... - O'Shag 21:27:57 02/26/07 (1)
- You're talking a whole different subject. Clearly that store had "qualified" you... - clarkjohnsen 11:18:53 02/27/07 (0)
- Re: You continue to miss the point. I'm talking *useless eaters*, not... - subdud 11:42:16 02/16/07 (10)
- Not true subdud...I will call you on it. E-mail me your name - Kevin Deal 13:16:45 02/16/07 (9)
- Huh? - Rick W 15:39:59 02/16/07 (0)
- Re: Not true subdud...I will call you on it. E-mail me your name - subdud 15:36:51 02/16/07 (7)
- You see...things change depending on what you want. I got this e-mail 2 minutes ago: - Kevin Deal 17:47:54 02/16/07 (6)
- Self-delusion? - KKC 20:29:25 02/16/07 (5)
- KKC....you've bird dogged my posts as if a lover spurned - k 23:13:46 02/16/07 (3)
- If lover spurned = potential buyer turned off, then... - KKC 04:45:02 02/17/07 (2)
- KKC...I told you the truth,,,,you didn't like the answer.....but read this and maybe you will understand me as a person. - Kevin Deal 10:05:55 02/17/07 (1)
- doesn't get it, never will...(nt) - clio09 20:41:33 02/16/07 (0)
- Re: You continue to miss the point. I'm talking *useless eaters*, not... - Sean 11:18:03 02/16/07 (0)
- This is all right on the mark -nt - Feanor 07:41:36 02/16/07 (0)
- Tactics are up to the dealer - Feanor 11:46:17 02/15/07 (0)
- Yeah, I know. When will audio dealers ever learn - Bruce Kendall 09:27:41 02/15/07 (4)
- Re: Yeah, I know. When will audio dealers ever learn - O'Shag 01:06:15 02/27/07 (0)
- It's up to them whether they do this ... - Feanor 11:08:40 02/15/07 (2)
- It's the ones that can't say "no" that go out of business...and my last note on this one - Kevin Deal 23:19:40 02/15/07 (0)
- Compute 101. - Bruce Kendall 18:19:45 02/15/07 (0)
- Just think how many other rash judgements cost you sales? - Kloss 06:17:33 02/15/07 (0)
- Poor show - Rodney Gold 05:08:00 02/15/07 (9)
- By the same token, only a limited range of facts - Bruce Kendall 08:31:00 02/15/07 (5)
- No. In the absence of further evidence, you -- a dealer -- are *choosing* to.... - Rick W 09:36:47 02/15/07 (4)
- You hit the nail on the head - Presto 11:00:57 02/15/07 (0)
- I didn't side with anyone. - Bruce Kendall 10:18:58 02/15/07 (1)
- It doesn't ring true with me either. See if you agree with this pithy remark: - clarkjohnsen 13:55:55 02/15/07 (0)
- Well said. nt - markrohr 09:51:38 02/15/07 (0)
- A classy replym, thanks Rodney - KKC 06:57:31 02/15/07 (2)
- Re: A classy replym, thanks Rodney - clio09 09:21:37 02/15/07 (1)
- Hah! - KKC 10:35:49 02/15/07 (0)
- I USED to sell high-end audio... - Supernaught 01:16:55 02/15/07 (0)
- That 9 lb malte-poo bites back good, I heard (nt) - suits_me 22:05:31 02/14/07 (0)
- Re: It was ME!!! But let's look at facts and some of your earlier posts - Robert Joe 21:15:46 02/14/07 (1)
- Re: It was ME!!! But let's look at facts and some of your earlier posts - subdud 08:07:22 02/15/07 (0)
- Hmmmm... Looks like there's two sides to this story. - Markw* 20:52:12 02/14/07 (11)
- and the truth usually lies somewhere in the middle...(nt) - clio09 06:06:29 02/15/07 (10)
- It's easy to make judgements when you are not the one having to lose have a day of business....read on - Kevin Deal 09:14:30 02/15/07 (9)
- From another retail dealer.... - Response34 17:27:11 02/15/07 (0)
- I'm sorry we can't help VS F-OFF , click! - Rodney Gold 11:44:31 02/15/07 (0)
- Re: It's easy to make judgements when you are not the one having to lose have a day of business....read on - clio09 09:27:41 02/15/07 (4)
- No. - Bruce Kendall 10:40:41 02/15/07 (3)
- He wasn't asking for free support for his Audiogon purchases. - Presto 15:12:40 02/15/07 (0)
- But what if I *like* getting my ass kissed? Where else can I go? nt - clarkjohnsen 13:43:53 02/15/07 (1)
- Simple. Call 1-800-Audiogon. Problem solved. -t - Bruce Kendall 17:31:24 02/15/07 (0)
- Woops! That's half a day....duh......nt - Kevin Deal 09:22:35 02/15/07 (1)
- But the time spent defending my rudeness: Quite priceless!! (nt) - subdud 12:53:57 02/15/07 (0)
- Re: It was ME!!! But let's look at facts and some of your earlier posts - ghasley 20:03:08 02/14/07 (1)
- Message deleted by poster - Presto 22:07:16 02/14/07 (0)
- Here is what I would do. - Presto 17:57:58 02/14/07 (1)
- good point nt - Kloss 06:19:24 02/15/07 (0)
- ok, ok you WIN! - Don T 16:01:40 02/14/07 (1)
- Re: you WhINe! - Matts_ 16:15:27 02/14/07 (0)
- It's that kind of attitude... - The Real Dick Hertz 15:32:28 02/14/07 (0)
- kevin - tubesgonewild 13:49:02 02/14/07 (1)
- If it is Kevin and it sure sounds like it, - Bob Rex 16:01:26 02/14/07 (0)
- Maybe you should have stuck with Spendor... - clio09 13:35:15 02/14/07 (0)
- Re: I just got phone screened by a dealer and rejected - mauimusicman 13:30:19 02/14/07 (2)
- Maui... don't answer that. - Presto 17:47:27 02/14/07 (0)
- Re: I just got phone screened by a dealer and rejected - Duke 13:38:22 02/14/07 (0)
- Re: I just got phone screened by a dealer and rejected - Eric B. 13:29:28 02/14/07 (0)
- Re: I just got phone screened by a dealer and rejected - Bruce from DC 13:19:36 02/14/07 (3)
- Good advice IMO. [nt] - Wellfed 16:44:01 02/15/07 (0)
- Well said! - tcell 13:27:52 02/14/07 (1)
- Re: Well said! - Bruce from DC 13:46:01 02/14/07 (0)
- His business mantra: "It's a great business............ - chris keating 12:57:06 02/14/07 (0)
- Ironically... - anumber1 12:47:27 02/14/07 (0)
- Are you buying the dealer or the equipment? - jensw 12:34:13 02/14/07 (0)
- Re: I just got phone screened by a dealer and rejected - bjh 12:32:48 02/14/07 (0)
- You should have called him right back and nipped the antagonism in the bud. nt - clarkjohnsen 12:31:04 02/14/07 (2)
- Oh, yeah. A potential customer, hoping to exchange 'money' in - powermatic 14:06:15 02/15/07 (1)
- "I'm pretty damn sure you wouldn't either." You're wrong about that. Resentment is one... - clarkjohnsen 09:46:34 02/16/07 (0)
- Might be interesting to see where your deal ended up if you recontacted the dealer, ... - PureAudio 11:47:24 02/14/07 (0)
- I'd be willing to bet - J.Mac 11:42:45 02/14/07 (0)
- In all lines of business, the world is full of sellers who refuse to accept the money of willing buyers. Strikes ... - PureAudio 11:40:30 02/14/07 (0)
- Re: I just got phone screened by a dealer and rejected - DustyC 11:37:08 02/14/07 (0)
- Now, had youi told hom you had purchased from him before, odds are this coud have been avoided. - Markw* 11:36:04 02/14/07 (0)
- Re: I just got phone screened by a dealer and rejected - brianjones64 11:33:09 02/14/07 (0)
- Re: I just got phone screened by a dealer and rejected - kerr 11:30:58 02/14/07 (0)
- You're sending him... - Jim Treanor 11:27:58 02/14/07 (0)
Follow Ups
- Re: Disagree. Ever hear the phrase, "tire kickers"? - O'Shag 20:30:56 02/26/07 (1)
- OK, but: sales people *do* follow those rules and often make a load. It's a simple triage, all professions practice it. - clarkjohnsen 11:12:28 02/27/07 (0)
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